As an Interaction Designer at Google I work to ensure that the user really does come first. I’ve worked across both consumer-facing and enterprise products: Starting on Hangouts, then shifting to Google Meet, and landing on Messages. I've had the opportunity to build products that millions of people use every day.
As the first ML interaction designer on a new team, I established foundational UX principles for integrating Machine Learning into Messages including triggering patterns and UI chips. These principles reached across product areas and resulted in seamless, consistent, ML-based design patterns. I developed and lead workshops with teams across the company to align on design systems for unreleased features. Established end to end flows for multiple features that lead to significant increases in user engagement with trusted testers. Collaborated with researchers and engineers to ensure user-value and feasibility of design from conception to release.
I started on Hangouts just before a product pivot from Hangouts Classic to Hangouts Meet — I designed the mobile platform for Meet on both iOS and Android, which culminated in approval for public launch. Before launch, I prototyped and tested new interaction patterns with users and created flows that would eventually translate to all Meet platforms. Post launch, I was responsible for foundational integration of Google Voice with Meet. This enabled users to dial into meetings and for end-user admin’s to understand and manage how employees were using their Google Voice accounts.